Prices & Passes

If you’re new to our exercise classes, please book an ‘Initial Consult’ with one of our qualified Physiotherapists to begin your exercise journey.

You can book as a ‘guest’ using our online booking system. At the same time, we recommend you also register for online bookings so that you can easily make future bookings on our website, and track all your appointments in one place. This will also allow you to book exercise classes following your initial consult.

You can also call our reception team on 02 9387 4444.

Once you attend your in-clinic or telehealth appointment, you’ll be able to pay either via direct deposit/Pay ID, debit or credit card over the phone or at reception in our Spring St, Bondi Junction clinic.

If you are a new client who wants to book into one of our exercise classes, you can use our online system to book an ‘initial consult’ with the Physiotherapist. Following your consult in our Bondi Junction clinic (or via Telehealth), our reception team will get you booked into your first exercise class, and register you for online bookings, so that you can manage your Physio, Massage and Exercise Class bookings online in future.

When you first access our online booking system, you can use the system as a ‘guest’ to book your initial consult, and also register for an online bookings account for future appointments.

If you need assistance, please contact reception on 02 9387 4444.

If you are already registered for online bookings, please login to access and manage your appointments and exercise classes in one place. If you are not currently using our online booking system to manage your appointments and exercise classes, please register to do so.

If you’re an existing client who regularly attends our exercise classes and would like to pay for either an Annual Pass or Term Pass, you can do so via the following methods.

Direct Deposit

Account Name: AJPhysio PTY LTD

BSB: 633 000

Account No: 139 912 190

Reference: Your first initial and last name and either ‘A’ for annual, or T1, T2, T3, or T4 to indicate the term you would like to pay for. e.g. AJamesT2

Pay ID

Use ACN for ID: 143099852

Debit or Credit Card

To pay by debit or credit card, please call our friendly reception team on 02 9387 4444.

Our classes are eligible for Private Health Insurance rebates for Clients that have attended a Physio consult for an exercise assessment. You must attend your Physio appointment in advance of the exercise classes you want to claim. It is a requirement of the funds that you attend a new assessment every year that you want to claim your classes.

If you are new to Sydney Pelvic Clinic, we highly recommend that you book an ‘Initial Physio Consult’ prior to booking your exercise classes. Not only does this facilitate your Private Health Insurance rebate, but it also enables us to learn your health background and history, and recommend the appropriate exercise class and routine for your circumstances. this also reduces the possibility of injury occurring from exercise, and tailors your experience to optimise your results.

Please note that rebates are dependent on your individual fund and level of cover. Please check with your fund prior to booking to avoid disappointment.

We have a maximum number of participants for each of our exercise classes. This ensures that each participant enjoys personal guidance from the instructor, and ensures a high quality experience for everyone. For our studio classes, participants are also limited to our maximum numbers to ensure social distancing.

Studio 1 Classes

• 8 participants

Studio 2 Classes (Group Rehab Therapy)

• 4 participants

Online Classes

• 15 participants for Pregnancy and Post-Natal Classes
• 20 participants for Beginner Classes
• 30 participants for Intermediate and Advanced classes
• 30 participants for Yoga

1. Risk & Safety

1.1. Whilst every precaution will be made to ensure exercises are safe, targeted and appropriate to the level of the class, participants perform exercises at their own risk.

2. Exercise Class Term Times

2.1. Exercise classes are run over four (4) terms throughout the year.

2.2. Each term runs for eleven (11) weeks.

2.3. Clients must book a specific class for the whole term.

2.4. Change of class is not allowed except in extenuating circumstances, or in line with our MUC Policy.

2.5. In week 9 of each term, existing class participants will be given preference to rebook their class for the next term. If bookings are not made within 7 days, places will be allocated on a first come, first serve basis.

3. Exercise Class Bookings

3.1. All exercise class bookings must be made no later than two (2) hours prior to the class start time, or your booking is not guaranteed.

3.1.1. To book a class within two (2) hours of the start time, please call the clinic on 02 9387 4444 during clinic open hours.

3.1.2. For classes outside of clinic open hours, please book earlier to avoid disappointment.

4. Payments

4.1. Exercise Classes are to be booked and paid for by term.

4.2. Eligibility for the early bird pricing is as follows:

4.2.1. Pay in full by the last business day before the start of the term.

4.2.2. Terms start dates may differ from the date of the first class of the term.

5. Cancellations & Make Up Classes (MUC)

5.1. Studio Classes

5.1.1. In the event you are unable to attend your booked class, you agree to cancel your class booking using the Online Booking System at least 24 hours prior to the start of the class to allow others to take your place.

5.1.2. Failure to do so will result in your class being forfeited.

5.1.3. MUC are available within the same term and cannot be carried over to the next term.

5.1.4. MUC fair use policy applies. To ensure all participants have fair access to classes we reserve the right to remove or amend MUC at any time without credit for cancelled classes.

5.2. Online classes

5.2.1. In the event you are unable to attend your booked class, you agree to cancel your class using the Online Booking System at least 2 hours prior to the start of the class to allow others to take your place.

5.2.2. Failure to attend classes or update attendance on a continuing basis may result in removal from our online classes.

5.2.3. For Online Term Pass participants that are unable to attend their booked class, you forfeit the class. MUC do not apply to online class pass holders.

6. Exercise Class Cancellations

6.1. If you wish to cancel a class that you are booked into, you must use the Online Booking System to remove yourself from the class, or call the clinic, at least 2 hours prior to the scheduled commencement time

6.2. All exercise classes must be taken in the term they were originally scheduled for.

6.3. Exercise Classes cannot be carried over into the next term.

7. Refunds & Credits

7.1. All exercise class passes are non-refundable.

7.2. If events outside our control (e.g. COVID-19 Govt. Restrictions) prevent us from facilitating face-to-face studio classes, clients will be able to attend online classes in the same term.

7.3. No refunds or credit will be provided for unused exercise classes, except as stated in 7.4.

7.4. If you are pregnant and unable to continue with your exercise classes, we will give you a credit for Mums ‘n’ Bubs classes that you can use next term.

8. Private Health Insurance Rebates

8.1. Participants are responsible for checking with their individual private health insurance health fund regarding rebates and eligibility requirements. Sydney Pelvic Clinic accepts no responsibility or liability where health fund rebate claims are rejected or unavailable.